We know that when you are having problems with or questions about your trailer, you want a quick and easy way of resolving it and getting answers. There are a couple ways to reach out to us for a service request. The quickest way is to fill out the form below with as much information as possible. You may also give us a call, following the instructions below.
Submit an Online Service Request:
Load King Trailers — Service & Warranty
For service and warranty support related to Load King trailers only, please contact Elk Point:
All Other Load King Equipment
For all non-trailer Load King equipment, service and warranty requests are handled by CIC:
📞 CIC Support: 1-833-281-7911
Important Notice
Elk Point provides service and warranty support for Load King trailers only.
Calls regarding all other Load King equipment must be directed to CIC to avoid delays or redirection.
Give Us a Call — What to Expect
To help us assist you as quickly as possible, please follow these steps when calling for Load King trailer service or warranty support:
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Call 605-356-3301 and press 5 to reach the Service Department.
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Have the last 5 digits of your equipment’s serial number ready.
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Depending on your question, additional details may be needed. Our team will work with you to gather the necessary information and provide accurate answers.
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If parts are required as a result of your conversation with the Service Manager, they will coordinate directly with the Parts Department to place your order.
